5

Always very pleased with the work and attention. Thank you.

Thank you Ruben for your business and also for taking the time to submit an awesome review, we really appreciate it.

- Dan’s Auto and Truck Repair
1

I brought my van in because I wanted to have my wheel bearings replaced. I was told that the likely cause wouldn’t be the bearings. So I agreed to a diagnostic on the front end. After the diag I was told the front end was good but my brakes where completely worn and it would cost $2323 to do the full job. I was also told that my wheel bearings where the press on type. I didn’t pay for the service, just the diag fee of $158. Once I got home I decided to do the job myself, and I found that my brakes where NOT completely worn, the wheel bearings are NOT the press in type, my front end bushings DO need replacing and I don’t think they even took the tire off( the tire off part is probably my frustration of doing this with my limited schedule but you get the picture). My experience was not good. Some others may have different experiences. I don’t expect an apology or a statement I want people to be aware

Hi Tomas, I was concerned to hear that you felt like we didn't live up to your expectations as a valued customer and I immediately called you, however; I had to leave messages and have not heard back from you. We highly value our reputation and will do whatever we need to do to make things right. When you have a 2001 Ford E350 van with 211,000 miles on it, and with a none OEM hydraulic boom bucket (man lift) assembly mounted on a large platform attached to the rear of the vehicle, we were concerned about the safety and integrity of the vehicle. We measured the thickness of the brake pads and rotors with a machinists ruler and caliper, and found that you have very little time left on these brake pads, especially with the weight this vehicle has on it, before they get down to a "metal to metal" condition, resulting in a "unsafe to drive condition". The rotors are already worn down beyond the limits of resurfacing and will also have to be replaced. On our written estimate, we stated we recommended replacing the brake pads, rotors and wheel seals (front and rear), which would include re-packing the front wheel bearings. I am sorry that you were not happy and if you would like to discuss this further, I will be happy to explain in more detail, the safety concerns that we professionally felt needed the most urgent attention at this time, as well as my recommendations of what can be done to help with the extreme weight distribution problem in the rear of this vehicle, which effects the steering and front end. We appreciate you coming to us for service for your vehicle, and if I can further assist you, please feel free to call or come by anytime.

- Dan’s Auto and Truck Repair
5

We had had some work done on our vehicle at another shop and Dan’s truck shop resolved the issue for us quickly. They even contacted the original shop and let them know the part was defective. I would tell everyone I know to take your vehicle there.

Thank you very much for the kind words, we really appreciate it.

- Dan’s Auto and Truck Repair
5

We have used Dan's for a long time now. They are dependable, honest and hardworking. If you want it done right the first time call Dan. The staff is always welcoming and helpful. Can't say enough great things about Dan's Auto and Truck Repair.

5

These guys are AWESOME! My car was ready in no time at a very reasonable price. I highly recommend Dan's Auto & Truck Repair!

Thank you for the kind words, we really appreciate your business.

- Dan’s Auto and Truck Repair
5

Fixed the problem in a reasonable time.

5

Very honest and upfront on everything. We took our converted bus in because one of the tires locked up. We were thinking the bearings had gone out on it. Before they really looked at it they said it was a brake issue. Sure enough, they had to replace the whole brake system. It is a 1985 school bus that we converted. Because of its age they had a difficult time finding parts for it. They did a wonderful job on the repairs and did a complete inspection of the bus. They found a few things that concerned them and checked them out to make sure it was safe. I will, and have already, recommend this place to everyone.

Thank you for the opportunity to work on your bus, we appreciate your business very much, and thank you for taking the time to give us a great review, we really appreciate it.

- Dan’s Auto and Truck Repair
1

They had my 2004 Ford F-250 for 4 months. The price for repairs was to be no more than a few thousand dollars and the bill (which I did not agree to) was over TEN THOUSAND DOLLARS!!! The truck is broken down again,3 weeks after repairs.

5

Great Service, Great people, they kept me advised all the way through the process of repairing my Diesel pickup truck. Others couldn't figure out what was wrong. Truck works great now.

Thank you very much for your business and also for the great review, we really appreciate it.

- Dan’s Auto and Truck Repair
5

When I made the choice to use Dan’s Truck Repair service I did so based upon the merits of his Google Reviews. I couldn’t agree more with all the other positive reviews I’ve read. First and foremost, Dan himself communicated an accurate timeframe to complete the repair—he never beat around the bush on how long it would take. Secondly, he was able to work on my Mercedes-Benz turbo diesel (a challenging proposition for anyone) and brought it back to good as new after another mechanic butchered it. Last, he kept me up to date on what he was going to charge me and not only did he call to get my approval, he also sent a detailed e-mail describing the additional parts he needed as the work progressed, and only for those things inside the engine he couldn’t see when he made an original estimate. If you own a Mercedes, Freightliner, or Dodge turbo diesel van this guy is the one to trust! Dan is an honest man and that’s about the most important trait you can find in a mechanic. He has rightfully earned me as a customer and next time I need a mechanic I will be calling him again. Thanks Dan!

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